PRIVACY POLICY
This website www.clobbersupply.com is operated by CLOBBER CLOTHING LTD. At CLOBBER (“we”, “our”, “us”), protecting your data is important to us. To better protect your privacy and to inform you on our privacy policies, we provide this information explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on the 'SUBSCRIBE' page of our site (accessed via site header) - and via FAQs.
This policy together with our Terms of Service and any other agreement between you and us sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by CLOBBER. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
WHAT INFORMATION DO WE COLLECT, AND WHY?
CLOBBER collects information from you when you share it with us by visiting our website, attending one of our events, or visiting one of our pop-up stores. When you visit our website, we collect certain information about your device, your interaction with the website and information necessary to process your purchases. We may also collect marketing and cookie preferences, as well as some additional information if you contact us for customer support. The information CLOBBER collects includes:
- Personal information. Any personal data you submit to us, including but not limited to, name, date of birth, email address, phone number, shipping and billing address. If you create an account with us, we will collect your login and account information, including your username and password.
- Marketing and cookie preferences. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our website. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.
- Technical data. Data about your device and your visit, which is automatically generated when you use our website, including but not limited to, IP address, device information, web-browser information and information relating to how you interact with the website.
None of your Credit/Debit card information is stored anywhere on this site or by CLOBBER. We partner with Shopify to securely process credit and debit card transactions completed through our website.
WHAT DO WE DO WITH THE INFORMATION WE COLLECT?
We use your data for the following purposes:
- To provide products or services to you, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- To load the website accurately for you, and to perform analytics on website usage to optimise our website to provide the best possible customer experience.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- We do not sell or lease your information to third parties, however, we may share your Personal Information with third-party service providers (e.g. Shopify and Google Analytics) to help us provide and improve our services and fulfil our contracts with you. CLOBBER disclaims any and all liability for the actions of third parties. The privacy practices of any third parties are outside the scope of this Privacy Policy and their use or disclosure of your information (including your personal information) will be governed by their own privacy practices or policies.
MINORS
The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at contact@clobbersupply.com to request deletion.
YOUR RIGHTS
Under the General Data Protection Regulation (EU GDPR) and UK General Data Protection Regulation (UK GDPR), CLOBBER relies on your consent for processing your Personal Information. Under data protection law, you have rights including, but not limited to:
- The right to ask us for copies of your personal information.
- The right to ask us to rectify personal information you think is inaccurate.
- The right to ask us to erase your personal information in certain circumstances.
- The right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
If you would like to exercise any of these rights, please contact contact@clobbersupply.com
HOW WE STORE YOUR PERSONAL INFORMATION
CLOBBER have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We will retain your Personal Information for the duration permissible under data protection regulation, or until you ask us to erase this information. Despite our best efforts to keep your data secure, the transmission of information via the internet is not completely secure. We cannot guarantee that hackers, cybercriminals, or other unauthorised third-parties will not be able to defeat our security, and improperly collect, access, steal, or modify your personal information.
CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating this statement on our website.
COMPLAINTS
If you have any concerns about our use of your personal information, you can make a complaint to us at contact@clobbersupply.com. You can also contact your local data protection authority, or our supervisory authority (ICO) here https://ico.org.uk/make-a-complaint/